This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

• OCAPI Limited collects Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide OCAPI Limited with most of the data we collect. We collect data and process data when you:

• Fill in the “Contact us” form
• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.

How will we use your data?

OCAPI Limited collects your data so that we can:

• Email you with special offers on other products and services we think you might like.
• Process your order and manage your account.

How do we store your data?

OCAPI Limited data storage is outsourced to Google (G Suite) and Microsoft (MS Azure) and therefore their security precautions apply.

OCAPI Limited will keep your personal data for 5 years. Once this time period has expired, your data will be made unavailable by obfuscation.

Marketing

OCAPI Limited would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop OCAPI Limited from contacting you for marketing. If you no longer wish to be contacted for marketing purposes, please contact us in writing.

What are your data protection rights?

OCAPI Limited would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request OCAPI Limited for copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that OCAPI Limited correct any information you believe is inaccurate. You also have the right to request OCAPI Limited to complete the information you believe is incomplete.
• The right to erasure – You have the right to request that OCAPI Limited erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that OCAPI Limited restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to OCAPI Limited’s processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that OCAPI Limited transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: privacy@ocapi.co.uk

Privacy policies of other websites

The OCAPI Limited website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

OCAPI Limited keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 05 February 2020.

How to contact us

If you have any questions about OCAPI Limited’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us at: privacy@ocapi.co.uk

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that OCAPI Limited has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office through their website: https://ico.org.uk